The management of Rumors Night Club, owned by Africa’s most celebrated singer, 2Face Idibia, needs to read this piece and act fast.
The night club, managed by former The Place manager, one Dotun, began operations weeks back. But the story emanating from there is not good at all. According what we gathered, the heavily-chested men who function as their security personnel lack good communication skills, as well manners in addressing customers.
On Point! once chatted up a guru in the business of hospitality who revealed that the key to success in that line of business is good customer relations. But at Rumors, the reverse is the case, as there are several cases of their security guards embarrassing customers who come there to relax and unwind. One eye witness account said: “Most times it is either they insult you over what they tag improper parking or they rain abusive words on you for not giving them money when you are done with your fun upstairs”.
A customer who visited some time ago told this reporter that the attitude of the security guards will definitely affect the growth of the new fun spot, if nothing is done to forestall it.